My card had a pending charge when I left when my room was supposed to be comped but I called and the charges were taken off. The room had a few dirty spots here and there and the fridge never worked for my husband. The buffet was ok but some things were not was free for me so not going to complain on that. There are a few minor things that happened but nothing major. The walk in shower and tub was very nice. I'm not much of a drinker but I was glad to be able to have some drinks and go up and enjoy my nice room. I didn't have any luck but usually I do at the other casino. I could've sat on the deck forever but I had came to play so I played. Wish I had planned to stay more than 1 night:( but in the morning I asked to stay another night longer and it wasn't a problem. When we got there I was given the platinum suite and it was gorgeous! I was in love with the deck over looking the river. Well I had planned to come for my birthday getaway and enjoy myself and relax and I did just that! First when I had called to reserve my room I was surprised to have been offered a corner suite so I knew my husband and I would be pleased. They lie to you and say the computer is down, when in reality they didn't know what was going on. You need to train ALL EMPLOYEES AND OFFICES THE SAME THING, SO THAT ALL LOCATIONS AND EMPLOYESS ARE ON THE SAME PAGE. 3 or 4 different managers telling people different things each day is too much. Really?! Then the next day they cashing more tickets for people they know.

Me and my parents which have never been were so embarrassed when we stood in line for 45 minutes and they tell you oh we stopped free play 5 minutes ago. Just lock that person up and keep it moving. They stopped the game because of one person. They need a better system and new computer IT guys before trying this again.and new managers. They won't accept but one ticket too, when you get 5 a day emailed to you. Then, you got the managers telling corporate they refuse to load the money, even after corporate tells them to do it and they say its only for new members. The tickets say good until May 10, but they don't honor it after 4/27. They tell you to print them out and mention the code, but they won't do it. They tell you the codes aren't good and they ARE. They are not all in sync with each other.

the daytime manager will cash them in, but the night time manager won't.

You spin, they email you the tickets and then trouble starts. They offered free play with their site game.

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